Support
Updated 19 Oct 2026
Contact and support
Write to us at support@gritly.cz. We usually reply within three business days. Operator: HAKS s.r.o., IČO 28318323, Na Vyhlídce 255/1, 586 01 Jihlava, Česká republika.
Reporting a bug or suggestion
- Describe the problem and what you expected.
- Device type and iOS version.
- Steps to reproduce the issue.
- A screenshot if possible.
Sign-in
You sign in to Gritly with Apple or Google. Passwords and access to those accounts are managed by them; resolve sign-in problems in that service's settings.
Refunds
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. You can also report defects, questions and complaints to us at support@gritly.cz.
Account and data deletion
You can delete your account and all data in the app: Profile → Delete account. Details are in the Privacy Policy.
Legal documents
Terms of Use: www.gritly.cz/terms. Privacy Policy: www.gritly.cz/privacy.
